Friendly Check-In
One visit per week
A regular hello to look forward to—coffee, a chat, a stroll around the block.
Contact us for launch pricing
For families
Find the right friend for your parent.
Tell us who they are—not just what help they need. We will use their interests, personality, language and routines to find someone they can genuinely connect with.
Tell us about them
Six short steps, about five minutes. Your progress saves automatically on this device.
Thank you.
We'll review your preferences and contact you to arrange a short introduction call.
Simple plans
Choose the rhythm that suits them.
Every plan comes with the same thoughtful matching and vetted companions.
Regular Friend
Two visits per week
Enough time together for a real routine—and a real friendship—to take shape.
Contact us for launch pricing
Part of the Family
Three or more visits per week
Frequent, familiar company with priority scheduling around their routine.
Contact us for launch pricing
Questions, answered
Frequently asked questions
Is HeyFriend a caregiving service?
No. HeyFriend provides social companionship only. Companions do not provide nursing, personal care, medication management or any medical services. If your parent needs professional care, we're happy to be a warm complement to it—not a replacement.
Will my parent meet the same companion each time?
Yes—that's the heart of HeyFriend. Your parent is matched with one companion who visits regularly, so a genuine friendship can grow. If their companion is ever unavailable, we'll always let you know in advance.
How are companions vetted?
Every companion completes identity verification, a personal interview, reference checks and safety training before they meet anyone. They also agree to a clear code of conduct covering boundaries, privacy and money.
Can my parent choose their companion?
Absolutely. We propose a companion we believe is a genuine fit, and your parent meets them in a relaxed introduction. Nothing continues unless your parent is happy with the match.
What happens if the match does not feel right?
Just tell us. We'll handle the conversation and thoughtfully introduce someone new—no awkwardness, no hard feelings. Chemistry matters, and sometimes it takes a second introduction.
Can companions accompany my parent outside?
Yes—walks, cafés, shopping, community activities and accompanying your parent to appointments are all part of everyday companionship, as long as your parent is comfortable and it's agreed in advance.
Will I receive updates after visits?
If you'd like them, yes—a short, friendly note after each visit. We balance keeping family in the loop with respecting your parent's privacy and independence, and your parent always knows what is shared.
What happens during an emergency?
Companions are trained to call local emergency services immediately, stay with your parent, and notify the family and the HeyFriend team. HeyFriend itself is not an emergency response provider.
Can older adults sign up themselves?
Of course. Many older adults choose HeyFriend for themselves. Simply fill in the same form (choose "I am the older adult") or call us—we'd love to hear from you directly.